Last updated: October 2025
Olds-Gen Electrical (“we,” “us,” or “our”) respects your privacy. This policy explains what we collect, how we use it, and your choices when you visit our website or contact us for service.
1) Information We Collect
- Contact details: name, email, phone, address (when you submit a form or request service).
- Service details: project notes, preferred dates, property info you share with us.
- Website data: IP address, device/browser type, pages visited, and basic analytics (via cookies or similar tools).
2) How We Use Your Information
- To respond to inquiries, schedule service, and provide estimates.
- To send appointment updates or important service notices.
- To improve our website and customer experience.
- Optional marketing (only if you’ve opted in; you can opt out anytime).
We never sell your personal information.
3) Sharing Your Information
We only share information when necessary:
- Service partners/vendors (e.g., payment processors, website/booking tools) strictly to deliver requested services.
- Legal or safety reasons when required by law or to protect our rights and customers.
4) Cookies & Analytics
We may use cookies or similar technologies for basic site functionality and anonymous analytics. You can control cookies in your browser settings.
5) Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method is 100% secure, but we work to protect your data against unauthorized access or misuse.
6) Data Retention
We keep personal information only as long as necessary to provide services, meet legal obligations, or resolve disputes—then delete or anonymize it.
7) Your Choices & Rights (U.S. / North Carolina)
You may:
- Access the personal information we have about you.
- Update or correct your information.
- Request deletion where applicable.
- Opt out of marketing at any time.
To make a request, email support@oldsgenelectrical.com.
8) Children’s Privacy
Our services and site are not directed to children under 13, and we don’t knowingly collect data from them.
9) Third-Party Links
Our site may link to other websites. Their privacy practices are their own—please review their policies separately.
10) Changes to This Policy
If we update this policy, we’ll post the new date at the top. Continued use of our site after changes means you accept the updated policy.
11) Contact Us
Questions or requests?
Olds-Gen Electrical
Outer Banks, North Carolina, USA
📧 support@oldsgenelectrical.com
🌐 oldsgenelectrical.com